Modern Slavery Statement for House Clearance Hayes

House Clearance Hayes operates with a clear and unwavering commitment to preventing modern slavery, human trafficking and forced labour in all parts of our business and supply chain. This statement sets out the steps we take across our Hayes house clearance operations and how our Hayes clearance services conform to the highest ethical standards. We apply a zero-tolerance policy to any form of exploitation and require every team member and partner to uphold these standards.

This statement covers activities performed by staff, contractors and third-party suppliers engaged in house-clearance in Hayes and related services. It reflects our belief that respect for human rights is integral to delivering responsible clearance services. All personnel are expected to act in accordance with this policy and to raise concerns when they observe anything that conflicts with our values and legal obligations.

Zero-Tolerance Policy and Ethical Expectations

Our zero-tolerance policy is explicit: any individual or supplier found to be involved in forced labour, child labour, debt bondage, or trafficking will face immediate contractual action, including termination and referral to the appropriate authorities. We embed ethical practices into procurement, contracts and day-to-day operations for every house clearance engagement. We will not tolerate exploitation in any form, and disciplinary measures for staff are clearly defined to ensure compliance.

Supplier Audits and Due Diligence

To ensure supply chain integrity we undertake systematic supplier audits and due diligence. Our supplier assurance framework includes:

• Pre-engagement screening for compliance with labour standards;
• Periodic on-site and remote audits for higher-risk suppliers;
• Contract clauses requiring adherence to anti-slavery commitments;
• Corrective action plans where concerns are identified, with follow-up reviews.

These measures apply to local sub-contractors used in Hayes and to any external partners that provide disposal, transport or ancillary services. We use a risk-based approach so that higher-risk suppliers receive more frequent and comprehensive reviews.

We maintain transparent reporting channels so that staff, suppliers and members of the public can report suspected modern slavery or unethical practices without fear of retaliation. Reports may be raised through internal reporting lines and anonymous mechanisms. Our policies emphasise confidentiality and protection for whistleblowers, and every report is investigated promptly and impartially.

Reporting channels include:

• Internal manager and compliance team reporting;
• Anonymous reporting procedures and protected disclosure routes;
• Escalation to senior management where appropriate and referral to law enforcement if a crime is suspected.

To maintain accountability, annual reviews assess the effectiveness of our anti-slavery controls across our Hayes house clearance operations. The review process examines audit outcomes, reported incidents, remedial actions taken and supplier performance. Results of the annual review inform updates to policy, training and supplier management procedures.

We provide targeted training to employees and key suppliers to ensure awareness of modern slavery risks and to reinforce their role in prevention. Training covers recognising signs of exploitation during house clearance visits, correct steps for raising concerns and practical guidance on applying our policies in the field. We also ensure contractual terms include clear expectations and consequences for breaches.

Continuous improvement is central to our approach: findings from audits and reports drive policy enhancements and resource allocation. We are committed to working collaboratively with partners, regulators and the local community in Hayes to eliminate modern slavery from our business activities.

Statement endorsement: This Modern Slavery Statement applies to all operations under the House Clearance Hayes name and will be updated as part of our governance cycle. The commitments herein are actively enforced and reviewed to ensure ongoing alignment with legal requirements and ethical best practice.